Help Center
Answers with the same clarity as the product.
Find guidance for investments, withdrawals, affiliate tracking, KYC, and account security.
Getting Started
How do I create an account?
Select Get Started, enter your name and email, create a secure password, and complete account setup from the signup flow.
Is there a minimum investment amount?
Minimums vary by plan. The pricing section shows example plan minimums before you create an investment.
How do I complete KYC verification?
After registration, open your profile settings and follow the KYC steps. Verification timing depends on document quality and review volume.
Investments and Returns
How are returns calculated?
Returns are displayed based on your chosen plan terms. Any examples shown publicly are illustrative and should not be treated as guaranteed returns.
Can I invest in multiple plans simultaneously?
Yes. You can hold multiple active investments and review them from the investment dashboard.
When does my investment mature?
Each plan has a duration shown before confirmation. Maturity details are visible in your dashboard once an investment is active.
Withdrawals and Payments
How do I withdraw my funds?
Use Wallet, then Withdraw. Select your network, enter your wallet address and amount, then confirm the request.
How long do withdrawals take?
Processing can vary based on verification, network congestion, and risk checks. Your dashboard shows status history.
Are there withdrawal fees?
Blockchain network fees may apply depending on the asset and network used.
Affiliate Program
How does the referral program work?
Share your referral link. When a qualified user registers, deposits, and invests, eligible commissions are tracked in your affiliate dashboard.
Is there a limit on affiliate earnings?
Affiliate earnings depend on traffic quality, conversion rates, and partner activity. Results vary.
Security
How is my account kept secure?
LMCT+ uses encrypted flows, KYC checks, withdrawal protections, and account monitoring. Passkeys and 2FA are future-ready features and are not enabled yet.
What happens if I forget my password?
Use the help and support channels to request account recovery guidance for your registered email address.