Help Center

How can we help?

Find answers to common questions, or reach out to our support team.

Frequently Asked Questions

Getting Started

Q.How do I create an account?

Click 'Get Started' on our homepage, fill in your name, email address, and create a secure password. You'll receive a verification email to activate your account.

Q.Is there a minimum investment amount?

Yes. Minimum investment amounts vary by plan. Our Starter plan begins at $100, the Growth plan at $500, and the Premium plan at $2,500. See our Investment Plans page for full details.

Q.How do I complete KYC verification?

After registration, navigate to your Profile settings and follow the KYC steps. You'll need a government-issued ID and a selfie. Verification typically takes 1–24 hours.

Investments & Returns

Q.How are daily returns calculated?

Returns are calculated as a percentage of your invested capital based on your chosen plan. They are credited to your account balance every 24 hours and can be tracked live on your dashboard.

Q.Can I invest in multiple plans simultaneously?

Yes. You can hold multiple active investments across different plans at the same time, giving you flexibility to allocate capital as you see fit.

Q.When does my investment mature?

Each investment plan has a fixed duration. Once matured, your initial capital plus all accrued returns are credited in full to your available wallet balance.

Withdrawals & Payments

Q.How do I withdraw my funds?

Navigate to Wallet → Withdraw, select your preferred currency (USDT, USDC, or BTC), enter your wallet address and the amount, then confirm with your withdrawal code.

Q.How long do withdrawals take?

Withdrawals are typically processed within 24 hours of submission. Network congestion on USDT-TRC20 or BTC may occasionally extend this window.

Q.Are there withdrawal fees?

LMCT+ charges no platform-level withdrawal fees. Standard blockchain/network transaction fees apply and vary by the network you use.

Affiliate Program

Q.How does the referral program work?

Share your unique referral link. When someone registers and makes their first investment using your link, you earn a commission percentage of their deposit — credited instantly to your wallet.

Q.Is there a limit on how much I can earn from referrals?

No. Referral commissions are entirely uncapped. The more active investors you introduce, the more you earn — with no ceiling on your affiliate income.

Security

Q.How is my account kept secure?

We use bank-grade AES-256 encryption, two-factor authentication (2FA), and withdrawal codes to protect every account and transaction.

Q.What happens if I forget my password?

Use the 'Forgot Password' link on the login page. You will receive a reset link to your registered email address within a few minutes.

Still need help?

Our support team is available 7 days a week to assist you.

Email Support

Typical response within 4 hours

support@lmct.com

Live Chat

Available Mon–Fri, 9 AM–6 PM UTC

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